diff --git a/src/App.tsx b/src/App.tsx
index 450f4ee..6bef1f3 100644
--- a/src/App.tsx
+++ b/src/App.tsx
@@ -6,6 +6,8 @@ import { ChatInterface } from './components/ChatInterface';
 import { TicketConfirmation } from './components/TicketConfirmation';
 import { apiService } from './services/apiService';
 import { Ticket } from './types';
+import { FilePlus } from 'lucide-react'; // Add this import at the top
+
 
 function App() {
   const [activeTab, setActiveTab] = useState<'new' | 'history' | 'chat'>('new');
@@ -114,15 +116,25 @@ function App() {
 
       {/* Main Content */}
       <div className="max-w-7xl mx-auto px-4 sm:px-6 lg:px-8 py-8">
-        {activeTab === 'new' && (
-          <div>
-            <div className="mb-8">
-              <h2 className="text-2xl font-bold text-white mb-2">Submit New Ticket</h2>
-              <p className="text-gray-400">Use voice or text to describe your IT issue</p>
+      {activeTab === 'new' && (
+        <div className="flex items-center justify-center min-h-[80vh] px-4">
+          <div className="bg-gray-800 border border-gray-700 rounded-2xl shadow-2xl p-8 max-w-xl w-full text-center transition-all duration-300 hover:shadow-blue-700/30">
+            
+            {/* Header with icon */}
+            <div className="mb-6 flex flex-col items-center">
+              <div className="bg-gradient-to-r from-blue-600 to-purple-600 p-3 rounded-full shadow-lg mb-4">
+                <FilePlus className="w-6 h-6 text-white" />
+              </div>
+              <h2 className="text-3xl font-extrabold text-white mb-2">Submit a New Ticket</h2>
+              <p className="text-gray-400 text-sm">Describe your IT issue using voice or text — we’ll take it from here!</p>
             </div>
+
+            {/* Ticket form */}
             <TicketForm onTicketSubmit={handleTicketSubmit} />
           </div>
-        )}
+        </div>
+      )}
+
 
         {activeTab === 'history' && (
           <div>
diff --git a/src/components/ChatInterface.tsx b/src/components/ChatInterface.tsx
index 74168fc..9220054 100644
--- a/src/components/ChatInterface.tsx
+++ b/src/components/ChatInterface.tsx
@@ -2,6 +2,7 @@ import React, { useState, useRef, useEffect } from 'react';
 import { Send, Bot, User, Loader, MessageSquare, UserPlus } from 'lucide-react';
 import { ChatMessage } from '../types';
 import { ChatService } from '../services/chatService';
+import { Mic, MicOff } from 'lucide-react';
 
 interface ChatInterfaceProps {
   onCreateTicket?: (conversation: string) => void;
@@ -23,22 +24,61 @@ export const ChatInterface: React.FC<ChatInterfaceProps> = ({ onCreateTicket })
   const [isCreatingTicket, setIsCreatingTicket] = useState(false);
   const messagesEndRef = useRef<HTMLDivElement>(null);
   const [chatService] = useState(() => new ChatService());
+  const [isListening, setIsListening] = useState(false);
+  const recognitionRef = useRef<SpeechRecognition | null>(null);
 
   const scrollToBottom = () => {
     messagesEndRef.current?.scrollIntoView({ behavior: 'smooth' });
   };
 
   useEffect(() => {
-    scrollToBottom();
-  }, [messages]);
+    const SpeechRecognition = (window as any).SpeechRecognition || (window as any).webkitSpeechRecognition;
 
-  const handleSend = async () => {
-    if (!input.trim() || isLoading) return;
+    if (SpeechRecognition) {
+      const recognition = new SpeechRecognition();
+      recognition.lang = 'en-US';
+      recognition.interimResults = false;
+      recognition.maxAlternatives = 1;
+
+      recognition.onstart = () => setIsListening(true);
+      recognition.onend = () => setIsListening(false);
+      recognition.onerror = (e: any) => {
+        console.error('Speech recognition error', e);
+        setIsListening(false);
+      };
+      recognition.onresult = (event: SpeechRecognitionEvent) => {
+        const transcript = event.results[0][0].transcript;
+        setInput(transcript);
+        handleSend(transcript);
+      };
+
+      recognitionRef.current = recognition;
+    } else {
+      console.warn('SpeechRecognition is not supported in this browser.');
+    }
+  }, []);
+  
+  const speak = (text: string) => {
+  if ('speechSynthesis' in window) {
+    const utterance = new SpeechSynthesisUtterance(text);
+    utterance.lang = 'en-US';
+    utterance.pitch = 1;
+    utterance.rate = 1;
+    utterance.volume = 1;
+    window.speechSynthesis.speak(utterance);
+  } else {
+    console.warn('Speech synthesis not supported in this browser.');
+  }
+};
+
+  const handleSend = async (messageOverride?: string) => {
+    const messageToSend = messageOverride ?? input;
+    if (!messageToSend.trim() || isLoading) return;
 
     const userMessage: ChatMessage = {
       id: Date.now().toString(),
       role: 'user',
-      content: input,
+      content: messageToSend,
       timestamp: new Date().toLocaleString()
     };
 
@@ -48,7 +88,7 @@ export const ChatInterface: React.FC<ChatInterfaceProps> = ({ onCreateTicket })
 
     try {
       const response = await chatService.sendMessage([...messages, userMessage]);
-      
+
       const assistantMessage: ChatMessage = {
         id: (Date.now() + 1).toString(),
         role: 'assistant',
@@ -57,12 +97,13 @@ export const ChatInterface: React.FC<ChatInterfaceProps> = ({ onCreateTicket })
       };
 
       setMessages(prev => [...prev, assistantMessage]);
+      speak(response);
     } catch (error) {
       console.error('Chat error:', error);
       const errorMessage: ChatMessage = {
         id: (Date.now() + 1).toString(),
         role: 'assistant',
-        content: "I apologize, but I'm experiencing some technical difficulties. Please try again or create a support ticket if the issue persists.",
+        content: "I apologize, but I'm experiencing some technical difficulties.",
         timestamp: new Date().toLocaleString()
       };
       setMessages(prev => [...prev, errorMessage]);
@@ -71,6 +112,7 @@ export const ChatInterface: React.FC<ChatInterfaceProps> = ({ onCreateTicket })
     }
   };
 
+
   const handleKeyPress = (e: React.KeyboardEvent) => {
     if (e.key === 'Enter' && !e.shiftKey) {
       e.preventDefault();
@@ -78,6 +120,17 @@ export const ChatInterface: React.FC<ChatInterfaceProps> = ({ onCreateTicket })
     }
   };
 
+  const handleMicClick = () => {
+  if (recognitionRef.current) {
+    if (isListening) {
+      recognitionRef.current.stop();
+    } else {
+      recognitionRef.current.start();
+    }
+  }
+};
+
+
   const handleCreateTicketFromChat = async () => {
     if (!ticketFormData.requester.trim() || !ticketFormData.email.trim()) {
       return;
@@ -260,13 +313,38 @@ export const ChatInterface: React.FC<ChatInterfaceProps> = ({ onCreateTicket })
             rows={1}
             disabled={isLoading}
           />
-          <button
-            onClick={handleSend}
-            disabled={!input.trim() || isLoading}
-            className="px-6 py-3 bg-gradient-to-r from-blue-600 to-purple-600 hover:from-blue-700 hover:to-purple-700 text-white rounded-lg transition-all duration-200 hover:scale-105 disabled:opacity-50 disabled:cursor-not-allowed disabled:hover:scale-100"
-          >
-            <Send className="w-5 h-5" />
-          </button>
+          <div className="flex gap-3">
+
+  
+ <button
+  onClick={handleMicClick}
+  className={`relative flex items-center justify-center px-4 py-3 rounded-lg transition-all duration-200 
+    ${isListening ? 'bg-red-600 animate-pulse' : 'bg-gray-700 hover:bg-gray-600'} 
+    text-white disabled:opacity-50 disabled:cursor-not-allowed hover:scale-105`}
+  disabled={isLoading}
+  title={isListening ? "Stop Listening" : "Start Voice Input"}
+>
+  {isListening ? (
+    <MicOff className="w-5 h-5" />
+  ) : (
+    <Mic className="w-5 h-5" />
+  )}
+  
+  {isListening && (
+    <span className="absolute -bottom-6 text-xs text-red-400 animate-pulse">Listening...</span>
+  )}
+</button>
+
+
+  <button
+    onClick={() => handleSend()}
+    disabled={!input.trim() || isLoading}
+    className="px-6 py-3 bg-gradient-to-r from-blue-600 to-purple-600 hover:from-blue-700 hover:to-purple-700 text-white rounded-lg transition-all duration-200 hover:scale-105 disabled:opacity-50 disabled:cursor-not-allowed"
+  >
+    <Send className="w-5 h-5" />
+  </button>
+</div>
+
         </div>
       </div>
     </div>
diff --git a/src/components/TicketForm.tsx b/src/components/TicketForm.tsx
index 224c2dc..551217e 100644
--- a/src/components/TicketForm.tsx
+++ b/src/components/TicketForm.tsx
@@ -68,13 +68,7 @@ export const TicketForm: React.FC<TicketFormProps> = ({ onTicketSubmit }) => {
     <div className="max-w-2xl mx-auto">
       <div className="bg-gray-900 rounded-xl p-6 shadow-2xl border border-gray-800">
         <div className="flex items-center gap-3 mb-6">
-          <div className="w-10 h-10 bg-blue-600 rounded-lg flex items-center justify-center">
-            <FileText className="w-5 h-5 text-white" />
-          </div>
-          <div>
-            <h2 className="text-xl font-semibold text-white">Create New Ticket</h2>
-            <p className="text-gray-400 text-sm">Submit your IT support request</p>
-          </div>
+ 
         </div>
 
         {error && (
@@ -86,7 +80,7 @@ export const TicketForm: React.FC<TicketFormProps> = ({ onTicketSubmit }) => {
         <form onSubmit={handleSubmit} className="space-y-6">
           <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
             <div>
-              <label className="block text-sm font-medium text-gray-300 mb-2">
+              <label className="block text-sm font-medium text-gray-300 mb-2 text-left">
                 <User className="w-4 h-4 inline mr-2" />
                 Your Name
               </label>
@@ -102,10 +96,11 @@ export const TicketForm: React.FC<TicketFormProps> = ({ onTicketSubmit }) => {
             </div>
 
             <div>
-              <label className="block text-sm font-medium text-gray-300 mb-2">
-                <Mail className="w-4 h-4 inline mr-2" />
+              <label className="block text-sm font-medium text-gray-300 mb-2 text-left flex items-center gap-2">
+                <Mail className="w-4 h-4 text-gray-400" />
                 Email Address
               </label>
+
               <input
                 type="email"
                 value={formData.email}